"I can proudly say that my daughter is on medications manufactured by my company."

Governance & Administration

John Gallo

Executive Director, Customer Strategy & Shared Services

Sunovion Career Milestones

  • Developing the Account Director QlikView tool in 2008 (still used today)
  • Launching, marketing and selling a new pharmaceutical product
  • Leading the dynamic and fun Customer Strategy & Shared Services team

Describe your role at Sunovion

I currently lead the Customer Strategy & Shared Services (CS3) team, which harnesses digital and teleservices technologies to enhance customer experiences and engagement. The CS3 team works closely with the marketing, sales and managed markets team to connect customer-centric innovation and authentic experiences for a more personalized customer journey.

How do you think Sunovion is helping patients?

The medicines we market and sell address unmet needs and help treat patients with serious medical conditions. Additionally, Sunovion Answers provides patients with “beyond-the-pill” resources to help navigate the complexities of reimbursement and assist in reducing the anxiety of starting a new medication.

What do you like best about working at Sunovion?

Exciting and challenging work, great and fun people to work with, and even better, we are helping patients every day.

Describe your career at Sunovion

I’ve been lucky to have a diverse career at Sunovion. I started in Managed Markets, led the marketing effort for one of the company’s pharmaceutical drugs, led the East Area Specialty Markets Sales Force, and now I’m leading a diverse and fun group harnessing the best of the new digital marketing practices. Throughout my entire Sunovion career, I’ve been lucky to work with talented, driven folks who want to do something better for our patients.